Quality Is at the Core of Everything We Do

We base our business on the highest level of customer service and quality. It is one of the reasons our clients continue to rely on us as their partner providing heat treatment & industrial services.

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Quality Management System

Heatmasters’ Quality Management System has been certified as meeting the requirements of three international standards from ISO – International Organization for Standardization.

ISO 9001 :2015 for Quality Management Systems ✔
ISO 17663 :2009 for Quality Requirements for Heat Treatment ✔
ISO 45001 :2018 for Occupational Health and Safety ✔

These certifications demonstrate the thorough processes that we have in place in order to achieve our aims of providing only the best solutions for our clients and continuing our commitment to putting people and innovation first.

ISO 9001 - QMS and Continuous Improvement

ISO 9001:2015 International standard for defining a quality management system that audits quality management principles such as focusing on the customer, relationship management, and optimizing leadership while doing an in-depth assessment and verification of internal procedures and processes to ensure we are delivering high-quality solutions and striving for constant improvement.

At Heatmasters, we are committed to keeping our promises and our products and services shall meet and even exceed applicable requirements and expectations.

To achieve this goal, we require that our staff is experienced and professional. Heatmasters is committed to the continuous improvement of our competences and leadership as well as our methods and ways of operating. Ceaseless feedback and prompt improvement of our certified ISO 9001 quality management system allows us to identify areas for improvement, securing our position as the trusted heat treatment and industrial services partner of industry leaders today and in the future.

Heatmasters is a responsible company, which strives to promote the well-being of society, to comply with the laws and to take responsibility for our environment.

ISO 17663 - Heat Treatment

ISO 17663:2009 Welding -Quality requirements for heat treatment in connection with welding and allied processes

International standard which provides quality requirements for heat treatment in air or controlled atmospheres carried out in workshops and on-site in connection with welding and forming. It also assesses the manufacturer’s heat treatment capability and provides guidance for developing a quality control system for heat treatment.

In addition to all operations, Heatmasters’ heat treatment specialists are also individually certified under ISO 17663 standard.

All heat treatment processes are supervised by experts trained and certified in ‘The European System for Heat Treatment of Welded Joints’, in accordance with EWF-628r1-10, European Welding Federation standard.

Our facilities in Poland have implemented a quality-assurance system which has been certified by TÜV SÜD for the suitable heat treatment of materials according to AD 2000-Merkblatt HP 7/1, Ch. 2 and to EN ISO 17663. The company is equipped with suitable facilities and employs qualified personnel. The premise for the appropriate heat treatment of pressure equipment or parts for pressure equipment is fulfilled.

ISO 45001 - Occupational Health & Safety

ISO 45001 – Occupational Health & Safety

International standard which helps organizations to improve employee safety, reduce workplace risks, and create better, safer working conditions, all over the world.

The aim of the Heatmasters health and safety policy is to ensure the health, safety, and wellbeing of our staff, visitors, and the communities in which we operate.

“Everyone should return home at the end of the working day or project in good health”, says Ilkka Mujunen, President and CEO of Heatmasters Group.

Applicable laws and regulations are to be regarded as the minimum requirements and our target will always be zero workplace incidents each year.

We strive to have open and fact-based communication with all staff, authorities, and other interested parties when discussing health and safety issues.

We promote well-being and safety through workplace studies, medical examinations, as well as the implementation of an occupational well-being plan.

Everyone at Heatmasters is committed to following our health and safety policy, ensuring continuous improvement in our operations and our ISO 45001 occupational health and safety management system.

View Quality Certificates